Shift your business into overdrive. Subscribe today.

More than ever before, organizations are augmenting human skills, ingenuity, and business acumen with data analytics, productivity, and enterprise solutions to gain a competitive edge. Subscribe today to stay informed on how solutions like Dynamics 365, Power BI, and other Microsoft services and solutions are enabling modern businesses to take the lead over competitors and finish first in the marketplace.

Building a Crisis FAQ bot using Power Virtual Agents

This blog shows nonprofit organizations how Power Virtual Agents from Microsoft can help build response bots that triage inbound inquiries, personalize responses, and improve information sharing and collaboration. For more information on bot solutions provided by Microsoft, contact us today.

eBook: The ultimate guide to Windows Server 2019

Take full advantage of your on-premises investments with Windows Server 2019. Learn how to extend your on-premises environments to the cloud with the Windows Server 2019 advanced hybrid capabilities. Additionally, learn how to add additional security layers and update your applications and infrastructure when you connect to the cloud.

5 Tips to Get More Customers and Retain Them Too

The buyer's journey is a progression of steps the buyer takes when making a purchase. Most businesses know that they need to support the customer at all stages, even though a lot of the process is done before a buyer engages with the seller. When buyers are ready to engage, you must be ready. In the article, "5 Tips to Get More Customers and Retain Them Too," Dhaval Sarvaiya discusses the main stages of the journey: awareness, consideration, decision, retention and advocacy. In the final stage, he reminds us that customers with great experiences will "fall in love with your brand" and that they will not only "promote your brand but will defend it as well." Imagine customers so loyal that they will defend what you're selling—all because they so strongly believe in it. Read this entire article for pointers on how to support your customers at all stages of the buyer's journey.

Top 5 ways Azure AD can help you enable remote work

This blog shows how Microsoft Azure Active Directory helps nonprofit organizations pivot to remote work by implementing the appropriate controls for maintaining collaborative, productive, and secure work environments. For more information on secure remote working solutions provided by Microsoft, contact us today.

Why Remote Work Trumps Being in the Office

It's no secret that when implemented with the right vision and control mechanisms, remote collaboration provides outstanding benefits for both employees and organizations. Workers enjoy greater flexibility plus the satisfaction of better work-life balance, while organizations obtain unparalleled scalability and increased efficiency across projects. In this article, we'll put you in the shoes of a passionate work-from-home advocate to discover the main reasons why this benefit is sought after by professionals in every industry. You'll also learn why, in these digital times, remote collaboration is not only an option, but THE best option for companies that wish to empower and motivate today's diverse and inclusive workforce.

What is Teams?

This video shows how you can pull together a team with Microsoft Teams on your PC, Mac, or mobile device. Use chat instead of email, securely edit files at the same time, see your likes, mentions, and replies with just a single tap, and have the freedom to customize it all by adding notes, websites, and apps.

Crash Course in Azure Active Directory for Nonprofits

This presentation shows nonprofit leaders how Microsoft Azure Active Directory helps ensure secure access to data while also providing a simple, elegant way to deliver effortless user experiences and unlock IT efficiencies. For more information on the secure productivity solutions provided by Microsoft solutions, contact us today.

How to Give People What They Want Online

What do customers really want out of their online interactions with your company? Answering this question correctly can mean the difference between increasing revenue and joining the group of businesses that, combined, lose upwards of $1.6 trillion each year by not living up to consumer expectations. Truth be told, there is no single correct answer to this question, and yours will ultimately depend on your product, service, or industry. However, there are four general principles that every business can integrate into their customer experience strategy that have proven to yield exceptional results, regardless of the nature of their business. Read this article to learn how you can leverage these trends in your favor and increase brand loyalty among your customers.

Finishing first with Renault Sports Formula One and Dynamics 365

To monitor every aspect of performance, a Renault Sports Formula One race car is outfitted with over 200 sensors that generate more than 35 billion data points over a typical race weekend. Since two or more sensors can be matched to form around 20,000 different virtual channels, cars relay an enormous volume of data back to the Renault Sports team during races and tests. By pairing Azure-based Dynamics 365 for Operations with Microsoft Power BI, the Renault Sports team can bring up and track this data in real time, enabling them to make exact modifications and adjustments at lightning speed to squeeze more performance out of the car. Watch this short video to see how the Renault Sports Formula One team capitalizes on the features of Dynamics 365 for Operations and Microsoft Azure to make its cars faster than ever and reach the finish line first.