Cybersecurity: A Small Business Guide

You already know that small businesses are particularly vulnerable to cyberattacks, but what can you do about it? How familiar are you with the common security pitfalls for small businesses, and do you know how to avoid them? Check out this article for an overview of the most common types of cyberattacks. It also details cybersecurity best practices targeted at protecting small businesses against data breaches. And if you need help protecting your business and customers, we're here for you

Customer story: Meals on Wheels

For the Meals on Wheels organization in Greenville County, South Carolina, serving and improving the lives of community members is a daily practice. As the nonprofit company grew, so did the need for their services in their community. Leaders at Meals on Wheels knew they needed a comprehensive technology solution that would protect the data of the people they served. And, as more employees were onboarded and as employees began to increasingly work outside the office, team members needed a way to connect and share ideas from any location. With help from security and productivity tools from Microsoft 365 Business, Meals on Wheels completely transformed company technology solutions. And once employees were given better ways to collaborate, the organization's outreach in the community soared.

You Can Create Free Screen Recordings in Your Browser with Microsoft Stream

Did you know you can create videos from a computer screen--no matter the device? Microsoft Stream lets you easily create, edit and animate videos and then share with certain people; for example, classrooms or districts. In this bite-sized video, learn tips and tricks on using Microsoft Steam. Watch to learn how to record, edit, and trim video, and also easily add animation. Your customers can comment, like, and re-share on their social media.

4 Keys to Satisfying 21st Century Customers

American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact OPTANE SYSTEMS to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.

Compliance Is The New Normal -- It's Time To Lock Down The Data

The recent anniversary of the General Data Protection Regulation (GDPR)'s implementation commemorated the first full year that businesses dealing with EU resident data have spent operating in this new regulatory environment. This article from Forbes highlights the broadening recognition and acceptance that privacy regulations aren't going away, and presents data showing that accelerating privacy regulation is a top concern of executives in 2019. It makes a case for using GDPR as a catalyst to establish broader data protection strategies and adopt technology that has a meaningful impact on data security.

A Developer's Guide to Building AI Application

Like the vast majority of Nepalese, Melisha Ghimere came from a remote village from a family of subsistence farmers who raised cows, goats, and water buffalos. Seven years ago, she watched her relatively wealthy uncle and aunt lose a lot of their herd to an outbreak of anthrax; they were never to recover their economic footing. Melisha went on to college thinking about the plight of her family. In college, she worked to develop a predictive early warning solution to help farmers. With a team of four students, they researched livestock farming, veterinary practices, and spoke to farmers. They built a prototype for a monitoring device that tracks temperature, sleep patterns, stress levels, motion, and the activity of farm animals. Melisha's AI system predicts the likely health of each animal based on often subtle changes in these observations. Farmers are able to track their animals, receive alerts and actionable recommendations. Although her project is still in its infancy, the field tests have shown the solution was about 95% accurate in predicting risks to an animal's health. Melisha and her team were able to help a family prevent a deadly outbreak of an anthrax infection by identifying a diseased cow, before symptoms were evident to the farmer. Melisha's team was a regional finalist in Microsoft's Imagine Cup competition in 2016.* For more to inspire you to embrace AI, read this developer's ebook. Then contact us to find out how we can help make AI work for you! * The Future Computed--Artificial Intelligence and its role in society--Microsoft

Avoid security breaches: How to protect your data

Updating your security measures can be tricky, especially if you don't know where to start. Luckily, securing your sensitive data is easier than you think. With these tips on how to protect your valuable company data, you can create a customizable plan of attack to ensure that your information is always protected, no matter the size of your business.

Get Help Putting Technology in Your School

When it comes to determining the right technology for your school, there is a lot to consider. This flyer helps prospects understand the whole picture including the costs, benefits and the additional free, learning tools Microsoft offers. At the bottom of the flyer there is space to include your company logo, a brief description of how you can support onboarding new technology, and a link to your website.